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FAQs
ELLENEX LPWAN SOLUTIONS
Frequently Asked Questions
About EllenexProductsMonitoring SolutionsApplicationsNB IoT / Cat M1LoRaWANSoftware PlatformLevel SensorsPressure SensorsDifferential PressureDistance SensorTemperature SensorsWater Quality SensorsTotaliser and Flow SensorHumidity Rain and Soil Moisture SensorCathodic Protection SensorSensor InterfaceSales and DeliveryInstallationProduct Care and MaintenanceAbbreviations
- 01Ellenex, a brand of LPWAN Holding Inc., specialises in designing, manufacturing and integrating autonomous monitoring solutions for industrial assets in remote or hard-to-reach locations. We focus on low-power, battery-operated IoT sensors and connected monitoring systems that help businesses collect measurements without relying on frequent manual inspections.Our solutions bring together industrial sensing, wireless communication and software integration. They can provide measurement data to monitoring platforms, business applications and AI-driven analysis systems, subject to the integration requirements. Our core capabilities include:Industrial measurement: Monitoring pressure, level, temperature and other operational parameters.Remote connectivity: Connecting distributed assets through suitable LPWAN networks.Low-power operation: Supporting applications where mains power is unavailable or impractical.Scalable deployment: Supporting projects that expand from a small installation to multiple sites.Customisation: Adapting solutions to specific measurement, installation and integration requirements.We bring together sensors, wireless connectivity and software to help businesses understand what is happening across their equipment, infrastructure and remote assets.Our solutions help turn field measurements into information that teams can use to plan maintenance, manage resources and investigate changing operating conditions. We focus on making industrial monitoring practical, scalable and suitable for the application. Learn more about Ellenex.
- 02Ellenex is built on more than 25 years of experience within our team in sensors and measurement systems. This experience includes the design, development and integration of industrial measurement technology and forms the foundation of our low-power IoT products and remote monitoring solutions. The 25-year figure describes our team’s professional experience, rather than Ellenex’s operating history as a brand.Our background helps us understand what it takes to collect useful measurements in real industrial environments. Beyond selecting a sensor, a successful installation requires consideration of the measured medium, mounting position, environmental exposure, power availability and communication coverage. We bring these factors together when developing products and helping customers select an appropriate solution.Our engineering expertise covers several complementary areas:Sensor selection and measurement: Matching the sensing technology, range and performance requirements to the application.Mechanical design and materials: Considering installation requirements, enclosure protection and compatibility with the measured medium.Low-power electronics: Managing energy consumption for battery-operated devices, particularly where access for maintenance is difficult.Wireless communication: Assessing connectivity requirements for assets located across remote or distributed sites.Software and integration: Making field measurements available to compatible monitoring platforms and business systems.We continue to build on this experience through product development and collaboration with customers and partners. Our aim is to deliver monitoring solutions that are practical to install, useful in everyday operations and adaptable as customers’ requirements grow.
- 03Ellenex is a registered trademark of LPWAN Holding Inc., which is based in Silicon Valley, USA. We serve customers internationally through our offices and sales partners, with a presence across more than 60 countries.Our commercial focus includes North America and Western Europe, while our customer reach extends across all continents. We support projects wherever suitable connectivity, product compatibility and deployment conditions allow our devices to connect to the cloud.For international projects, we consider the installation location, available network technologies and applicable product requirements. This helps us identify an appropriate device configuration and support arrangement before deployment.
- 04Ellenex products have been sold and installed in more than 50 countries. We support customers across a broad range of geographic locations, particularly where suitable LPWAN connectivity is available or can be deployed.Availability for a specific project depends on several factors:Network coverage: Whether an appropriate LoRaWAN, NB-IoT or LTE Cat-M1 network is available.Regional compatibility: Whether the selected device supports the required frequency bands and network configuration.Local requirements: Whether the product’s approvals are suitable for the destination market.Installation conditions: Whether the site provides adequate radio coverage, power arrangements and environmental protection.As LPWAN networks expand, more locations become accessible for remote monitoring. Customers can share their country, site location and application with us so we can assess the appropriate options.
- 05Our key strength is the combination of industrial measurement expertise, low-power design and integration capability. With a particular focus on pressure and level monitoring, we develop battery-operated sensors and interfaces for distributed assets, including installations in remote and challenging environments.Our mechanical, electronics, radio-frequency and software engineers work together to address the complete monitoring requirement. Our approach centres on:Modular design: Adapting sensing, communication and integration options to the application.Low-power engineering: Managing energy use for battery-operated installations.Integration capability: Connecting field measurements with compatible software and existing systems.Application knowledge: Considering materials, mounting, measurement performance and operating conditions together.Long-term usefulness: Helping customers maintain and expand their monitoring deployments.Our value comes from making these elements work together to solve practical industrial monitoring problems.
- 06Yes. Our product range includes models with certifications, testing and conformity documentation addressing applicable electrical safety, electromagnetic compatibility, radio and enclosure protection requirements. The relevant approvals depend on the product model, communication technology, configuration and destination market.Our certification and compliance scope includes CE marking, FCC requirements and Australian ACMA requirements, where applicable. Standards covered within our product documentation include:Electrical safety: IEC 62368-1 and IEC 61010-1, including applicable regional versions and national differences.Electromagnetic compatibility: EN 61326-1, EN 301 489-1, EN 301 489-3 and EN 301 489-17.Radio equipment: EN 300 220, EN 300 328 and EN 300 330.Electromagnetic exposure assessment: EN 62311.Enclosure ingress protection: IEC 60529, which defines IP protection classifications.These standards address different aspects of product performance and compliance; they do not all apply to every device. We can help identify the relevant documentation for the selected model and intended installation.
- 07We design and manufacture low-power industrial IoT sensors, interfaces and remote monitoring solutions that help businesses monitor assets, track operating conditions and manage resources. Our offering combines measurement hardware, wireless connectivity and software integration, supporting both new installations and the connection of compatible existing equipment.Our products and their monitoring applications include:Level and distance sensors: Monitoring water tanks, liquid storage, silos and wastewater levels to support replenishment planning and identify unusual level changes.Pressure and differential pressure sensors: Monitoring pipelines, irrigation systems, industrial equipment and HVAC filters to help identify changing operating conditions.Temperature sensors: Tracking temperatures in storage facilities, equipment and industrial processes.Water quality sensors: Measuring parameters such as pH, conductivity, dissolved oxygen and turbidity to support water treatment and environmental monitoring.Humidity, rainfall and soil moisture sensors: Providing environmental measurements that support irrigation planning, agricultural operations and site monitoring.Totaliser and meter interfaces: Collecting readings from compatible meters to track consumption, cumulative volume and usage patterns.Cathodic protection monitoring interfaces: Collecting relevant electrical measurements to support assessment and maintenance of cathodic protection systems.Single-channel and multi-channel sensor interfaces: Connecting compatible existing instruments to wireless monitoring systems.We apply these products across water and wastewater, agriculture, HVAC and buildings, mining and construction, oil and gas, energy, cities and councils, and logistics. For example, a farm may combine soil moisture, tank level and irrigation pressure monitoring, while a water utility may need pipeline pressure, meter readings and water quality measurements.We help customers select a suitable combination of sensors, connectivity and monitoring tools based on the application, environment and operational priorities. Where required, we also provide customisation and integration support to address specific installation needs.
- 08We support large-scale industrial IoT deployments through application assessment, product selection, integration guidance and ongoing technical support. Whether a project involves many devices at one facility or assets distributed across multiple locations, we work with customers and their integration partners to establish a practical approach to installation, connectivity and data management.Our support can cover:Application assessment and product selection: Reviewing measurement ranges, environmental conditions, installation requirements and operational priorities to identify suitable sensors and interfaces.Connectivity planning: Helping assess LoRaWAN, NB-IoT or LTE Cat-M1 options based on device compatibility, regional requirements and available coverage. Site conditions and network performance should be checked before a wider rollout.Pilot deployment guidance: Helping customers evaluate a representative installation and review measurements, communication reliability and configuration before expanding.Device configuration: Advising on measurement intervals, transmission frequency and power requirements to balance data needs with battery consumption.Software and system integration: Supporting connection to the Ellenex Software Platform or compatible third-party systems, including guidance on data interpretation and integration requirements.Customisation and OEM development: Assessing adaptations to hardware, interfaces, mounting arrangements or software integration where standard configurations do not meet the project’s needs.Technical troubleshooting and expansion: Helping investigate device, configuration and integration issues, and reviewing requirements as additional assets or sites are introduced.We work collaboratively with customer teams, distributors and system integrators, with responsibilities and support arrangements agreed for each project. Sharing the expected device quantities, deployment locations, rollout schedule and integration requirements early helps us define the appropriate technical and delivery scope.
- 09Yes. We offer customisation and OEM development for projects requiring adaptations beyond a standard product configuration. We work with customers to understand the measurement task, installation environment, communication requirements and intended deployment scale.Depending on the project, customisation may involve:Measurement requirements: Selecting suitable sensor types and ranges.Mechanical design: Adapting mounting arrangements, connections or enclosures.Material compatibility: Choosing materials appropriate for the measured medium.Electrical interfaces: Connecting compatible existing sensors and equipment.Power and communication: Assessing battery operation, external power and network options.Software integration: Making measurement data available to the required systems.We assess whether a standard product, a configuration change or a dedicated development project provides the most practical solution. This approach helps align the technical design with the customer’s operational needs and deployment plans.Please be in contact with our Team sales@ellenx.com
- 10Our monitoring solutions combine low-power wireless connectivity with software that helps businesses access, understand and use measurements from their assets. Depending on the selected product and configuration, we offer LoRaWAN, NB-IoT and LTE Cat-M1 connectivity. We help customers select an appropriate option based on network coverage, installation conditions, reporting frequency and power requirements.LoRaWAN: Suitable for deployments using a private or public LoRaWAN network. Devices send measurements through compatible gateways, making it an option for farms, industrial facilities and distributed infrastructure.NB-IoT: Uses supported cellular networks to transmit small amounts of monitoring data. It can suit fixed assets where operator coverage and device compatibility are confirmed.LTE Cat-M1: Also known as LTE-M, this cellular technology supports industrial monitoring applications, including suitable mobile asset deployments, depending on the device and network.The Ellenex Software Platform brings measurements from compatible connected devices into a shared monitoring environment. It helps operators, engineers and managers review asset conditions and identify changes that require attention. Depending on the solution and configuration, platform capabilities include:Dashboards: View readings and device information across monitored assets.Historical trends: Review measurements over time to understand patterns and investigate changes.Threshold notifications: Receive notifications when reported measurements cross configured limits.Map views: See the locations of monitored assets.User access management: Give team members access to relevant devices and information.Application-specific calculations: Convert suitable measurements into useful information, such as estimated tank volume.System integration: Share data with compatible third-party software through supported integration methods.We assess connectivity and software requirements together so that measurements reach the people and systems that need them. Data availability and notification timing depend on the configured measurement and transmission intervals, network conditions and platform setup.
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Ellenex Cellular NB IoT and LTE-M Cat M1 Products
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